Abstract

This article presents the results from a usability study of the finding aid Web display at the Southern Historical Collection. The results show that Internet proficiency may be slightly more important than archival expertise when navigating online finding aids, that novice users are able to attain a considerable understanding of finding aids without the help of mediators, that archival terminology is a significant barrier only when presented without context, and that users rely heavily on series titles and (ctrl + F) when searching. Interest in Web 2.0 was relatively high for features helping users to organize personal information but lower for features requiring trust in other users.

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