Abstract
ABSTRACT: The mediation pledge is a major milestone in the development and dissemination of consensual methods of conflict resolution in Brazil. This article presents the relevance of the mediation pledge that, inspired by international experiences, established a commitment to the implementation of mediation, as well as stimulates the sharing of experiences and the development of best practices of mediation in the management of conflicts and dispute resolution. It is a pioneering and essential step for the consolidation of consensual methods of conflict resolution in the country, signed by various segments of the economy. The article also portrays the experience of some of the most important signatories of the mediation pledge on the initiatives already adopted by such companies and forecasts the plans for 2015 in the area of business mediation.
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