Abstract
To analyze the nursing errors reported by the journalistic media and interpret the main implications of this communication for the visibility of this problem. Documental research, qualitative, descriptive and exploratory, with data collected in news reports from Brazil and Portugal, analyzed through hermeneutics with resources of Atlas Software. We analyzed 112 news items published between 2012 and 2016 that resulted in six categories: Year - highest occurrence in 2012; Age group of the patient - children; Professional category - nurses; Type of error - medication; Outcome - death; Possible attributed cause - occupational conditions. Nursing mistakes are a challenge for the profession, and the way they are communicated by the media is not very explanatory, contributing to a negative visibility of the profession, and to making society insecure. Improving the way they are served in the media contributes to the visibility of the problem without affecting the professional image.
Highlights
Patient safety has assumed international relevance in order to prevent adverse events and improve health care worldwide. This is considered by the World Health Organization (WHO) as minimizing the risk of unnecessary damage during health care[1]
Thereafter, WHO defined incidents as an event or circumstance that results in unnecessary harm to patients, and adverse events are classified as incidents involving unintentional errors[2]
Some news refer to the same incident, that is: in Portugal, 18 news items were published in the period studied and in Brazil 94 news items were published
Summary
Patient safety has assumed international relevance in order to prevent adverse events and improve health care worldwide This is considered by the World Health Organization (WHO) as minimizing the risk of unnecessary damage during health care[1]. These protocols serve as guidelines for the implementation of good practices focused on patient safety[4] Despite all these interventions and incentives to promote safer health care environments, errors continue to occur and the consequences of these incidents have been highlighted in the media, in the most diverse forms, print media, television, internet and social networks. The incidents involving these errors are reported in the media, leaving people susceptible to fear and a sense of insecurity about health care. When dealing with human errors, we must think of the immensity of causes that may be linked to these events, and which culminate in the loss of treatment of patients
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