Abstract
to develop and assess a nursing care protocol for critically ill users with tracheostomy under mechanical ventilation. a methodological study, developed through two phases, guided by the 5W2H management tool: I) target audience characterization and II) technology development. thirty-four nursing professionals participated in this study, who presented educational demands in relation to care for critical users with tracheostomy, with an emphasis on standardizing care through a protocol and carrying out continuing education. the creation and validity of new technologies aimed at this purpose enhanced the participation of nursing professionals and their empowerment in the health institution's microsectoral actions and in macrosectoral actions, highlighting the need for public policies that guarantee the conduct of a line of care for users with tracheostomy.
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