Abstract
Abstract Objective Effective communication skills are one of the core competencies of nursing curricula internationally. Nurses are generally regarded as proficient. Despite our complete trust in the profession, deficiencies and gaps exist. However, it is not clear to which extent nurses use key communication skills in practice, and whether or not confident in using these skills compounds environmental issues that occur. This study explored nurse's confidence and application of relational skills competencies in nursing practice. Methods A 13-item online survey was used to collect data. Results Being self-aware on key areas where there was more uncertainty. Nurses also lacked confidence in exploring the impact of their personal feelings and values on their interactions. Nurses were also less confident on responding appropriately to instances of unsafe or unprofessional practice and using information and communication systems and technology. Conclusions Given the potential impact of poor relational skills on quality client care, an increased emphasis on caring and compassion, and the ever-expanding use of communication technologies, there is a need to explore the need for reflective practice to enhance continuous professional development for nurses to enhance their relational skills.
Highlights
Effective communication skills are one of the core competencies of nursing curricula internationally
Given the potential impact of poor relational skills on quality client care, an increased emphasis on caring and compassion, and the ever-expanding use of communication technologies, there is a need to explore the need for reflective practice to enhance continuous professional development for nurses to enhance their relational skills
To address some of these issues, and as only a little research has been performed examining nurses’ communication skills in the Republic of Ireland (ROI), this study aimed to explore Irish nurses’ application of core relational skills’ competencies in practice
Summary
Effective communication skills are one of the core competencies of nursing curricula internationally. While the importance of these skills is widely acknowledged,[1] yet internationally communication problems are often have become a source of patient complaints.[2] Families are vulnerable and their responses to inadequacies, including perceptions of communication, can be very negative.[3] almost a decade ago Bail[4] published a literature review in this journal motivated by “a frustration working in an acute health care system where processes can appear more valued than the people they are meant to benefit.”. Bail’s review[4] found widespread patient dissatisfaction with health care communication, in particular Almost a decade ago Bail[4] published a literature review in this journal motivated by “a frustration working in an acute health care system where processes can appear more valued than the people they are meant to benefit.” Bail’s review[4] found widespread patient dissatisfaction with health care communication, in particular
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