Nurse leaders' changing roles over 25 years: a qualitative study

Abstract

PurposeThe purpose of this study is to emphasise nurses’ experiences of nurse leaders' changing roles over 25 years.Design/methodology/approachA qualitative study was performed with individual interviews of eight nurse managers. From Norway and Finland, all nurse managers with more than 25 years of experience and working in specialist health care and primary health care were included in the study.FindingsThese nurse managers have a lot of knowledge and resolved conflicts using improved methods and have experienced continuous change. The role of nurse manager ranges from bedside to exclusive administrative work. The organisations have become more extensive, and the staff has grown. These changes have led to many challenges and more complex organisations.Research limitations/implicationsNurse managers who have worked for over a 25-year period had useful experience and could handle many new challenges. They can change themselves and their organisation tasks over time and follow the development of society.Originality/valueBased on their experiences as novices at the beginning of their career, the informants demonstrate their development to the level of expert manager.