Abstract

The paper describes the set-up of a knowledge management system at GRS. A knowledge model has been used as a guideline through the stages of knowledge-related activities, including specification of the knowledge goals, knowledge identification, acquisition, development, use, dissemination, preservation and assessment of the knowledge management system. The activities related to these stages are described. In addition, process-oriented knowledge management as a means to integrate knowledge-related activities into everyday work, and semantic technologies for modelling knowledge domains and for improving search for relevant documents are presented.

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