Abstract
A simulation model of pharmaceutical quality control laboratories was employed as a benchmarking platform to estimate the performance of a new facility under alternative governance models. Key performance metrics, such as sample processing time and utilization rates of analytical staff and equipment were computed and analyzed under alternative governance scenarios, in order to evaluate solutions to be implemented in practice. Two frameworks were compared, leading to the conclusion that higher efficiency can be achieved under free-for-all governance, without the need to procure additional resources.
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