Abstract
The IT revolution at the NHS [National Health Service] has run into problems. The new IT plan for the NHS is not in good shape. The Department of Health's National Programme for IT (NPfIT) was the subject of not simply local, but international praise when it was first launched and, in British terms, it was portrayed as totemic in meeting Labour's pledge to restore the NHS to its former glory. NPfIT has four fundamental initial goals: electronic appointment booking, the electronic care records service, electronic transmission of prescriptions, and the installation of the IT infrastructure across. However, within this apparently straightforward 'to do list', many medical professionals say they remain confused because of a lack of consultation, standards and training.
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