Not a cape, but a life preserver

Abstract

Interactive sea level rise viewers (ISLRVs) are an increasingly popular risk communication technology designed to help users visualize the effects of water inundation on their region so as to facilitate more prudent decision-making. Designed by and for a variety of stakeholders, these viewers generally have as their goal affording users a more "localized" experience with climate change and sea level rise data, allowing users to explore as specific as street-level the effects of rising waters in coastal regions. While the rise of these tools mirrors the trend in risk communication scholarship towards more localized messaging, there is still more work to be done in terms of providing a more localized user experience for a broader public audience. This article presents the results of a user experience study conducted with 12 residents of a coastal region, the results of which formulate an attempt to develop more insight into techniques for designer localization. The article concludes with concrete recommendations for scholars and practitioners concerned with designing more effective interactive risk communication technologies that respond to the public need for localized information for decision-making.