Abstract

Queue system is a group of customer, service and some rules to regulate arrival customers. Queue happen if customers which need a serve more than service capacity. Phenomenon of queue will find easily in public facility, one of them bus queue at Tirtonadi Surakarta main bus station. Bus lines observed are Solo-Yogyakarta, Solo-Semarang, Surabaya-Solo-Semarang, Solo-Jakarta and Solo-Surabaya routes. The discipline of the queue is FIFO (First In First Out). Based on the analysis result, the steady state condition of the five tracks is eligible. The model chosen is a model that has 3 types of distribution that are Lognormal, Weibull and Beta distributions. From the five lines, there are 3 service system model in Tirtonadi main bus station (G/Weib/1):(GD/∞/∞) for Solo-Yogyakarta, (Logn/G/1):(GD/∞/w) for Solo-Semarang, Surabaya-Solo-Semarang and Solo-Jakarta, and (M/Beta/1): (GD/∞/∞) for Solo-Surabaya a by showing good system performance measure.

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