No wait health care for children

Abstract

Many health care organizations have delivery systems that produce waiting and delays for children and their families. Families experience stress from having an ill child. That stress is compounded by delays in care. This article discusses the concept of removing waits for children and families seeking health care. No waits can be achieved by the following: 1. Understanding the person centered perspective around access to care. 2. Measuring and closing gaps in appointment supply-demand imbalances. 3. Adopting tools for continuous improvement. 4. Meeting family expectations and 5. Using modern technologies for communication with families.