Abstract
The rapid proliferation of mobile devices such as cellular phones has created a new communication channel for marketing. Currently, cellular phones are mostly used for Short Messaging Service (SMS) advertising. The aim of this study is to explore the factors that underline undergraduates’ attitudes toward SMS advertising. The results obtained indicated factors such as entertainment, informativeness, irritation, reliability, general attitude and permission and incentive-based advertising. The undergraduates do not perceive SMS advertisements to be entertaining, informative and reliable. Moreover, they find SMS advertisements annoying. It was also found that the students as consumers generally have negative attitudes toward SMS advertisements. However, they have positive attitudes toward permission or incentive based SMS advertising. Thus, sending SMS advertisements to potential customers without prior permission or incentive doesn’t seem to be a good marketing strategy.
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