Abstract
Employee engagement is becoming an increasingly essential factor in organizational competitiveness. Although employee engagement is an extensively researched topic, the roles of new ways of working and physical environment factors are still under exploited. As such, this study examines the relationship between physical environment factors, the dimensions that integrate new ways of working, and employee engagement. Survey data with 126 respondents are analyzed using structural equation modeling. The findings indicate a positive significant relationship between the physical environment factors and work engagement. Furthermore, this relation is mediated by four facets regarding new ways of working. The results also indicate that, for the group where facilities were not modified, the new ways of working are a stronger predictor of work engagement when compared with the group where facilities were modified. These findings extend existing knowledge on the antecedents of employee engagement, namely physical environment factors and new ways of working. Another important contribution is related to the mediating role of several facets of new ways of working in the relationship between physical environmental factors and employee engagement.
Highlights
In a rapidly changing society, where growth in information volume has generated profound social changes, the discussion about the future of the physical work environment gains important contours [1,2]. In parallel to these changes, there is a growing need to improve working conditions so that the reduction of the management structure can maintain or even exceed its performance [1,3]. This concern has given rise to what the scientific literature indicates as New Ways of Working (NWW) [4,5,6,7]
Considering that the model under analysis is composed of reflective items, the evaluation of the measurement model involves the respective reliability criteria: (i) item reliability, (ii) construct reliability, and (iii) internal consistency
The results indicate the influence of Physical Environment Factors (PEF) on both work engagement and NWW facets
Summary
In a rapidly changing society, where growth in information volume has generated profound social changes, the discussion about the future of the physical work environment gains important contours [1,2]. In parallel to these changes, there is a growing need to improve working conditions so that the reduction of the management structure can maintain or even exceed its performance [1,3]. Technology assumes roles that were previously performed exclusively by individuals streamlining process execution and becoming obsolete various organizational functions [13]
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