Abstract

New technologies and services can support sustainable mobility if they are successfully integrated into the given mobility system. Decision-makers play a decisive role as ‘enablers’ for such commodities. To find out how a transformation towards sustainable commuting can be forced by implementing innovative solutions like carsharing, Mobility as a Service, or autonomous vehicles, relevant stakeholders were identified for three European case studies. Their perspectives and openness towards trends and new solutions were researched in an online survey. In addition, five expert interviews and two workshops in Switzerland deepened the understanding of how new mobility services could be incorporated into companies through mobility management. Results reflect a strong distinction of stakeholders by their national borders and responsibilities. As new mobility technologies and solutions require collaboration, the acts of supporting strong cross-border and cross-disciplinary cooperation, as well as developing joint interests and work processes beyond traditional ones, are suggested as important starting points. The study reveals a high openness of important stakeholders towards new mobility services and discusses the experience of experts in company mobility management.

Highlights

  • In Switzerland, the number of commuters has risen sharply in recent years

  • To find out how a transformation towards sustainable commuting can be forced by implementing innovative solutions like carsharing, Mobility as a Service, or autonomous vehicles, relevant stakeholders were identified for three European case studies

  • We focused on interest/action groups, institutions, organizations and persons representing political, social, cultural and economic power

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Summary

Introduction

In Switzerland, the number of commuters has risen sharply in recent years. In 1990, 2.9 million people used to commute to their place of work. The average distances between home and work have grown steadily from 12.9 km in 2000 to 14.6 km in 2013, which is an increase of 13% within 13 years In this context, 54% of commuters opted for private motorized transport for their daily work travel (Bundesamt für Statistik 2016, 2017). Employers are the key in shaping the incentives and structures for their employees to commute to the workplace or to work from home New mobility solutions such as carsharing, city tolls or autonomous vehicles are widely discussed in terms of their potential contribution to less car traffic (Liljamo et al 2018; Machado et al 2018; Milakis et al 2017), decreased CO2 emissions (Briggs and Sundaram 2016; Creutzig and He 2009), or a better quality of life (Glotz-Richter 2016).

Sustainable Commuting Planning—Stakeholder Involvement
Methodology
Stakeholder Survey Sample Properties
Expert Interviews and Workshops
Attitudes of Stakeholders towards Trends and Innovations
The Relevance of Trends in Mobility form a Stakeholder Perspective
Openness
Mobility Management in Companies
Motivation
Challenges with Company Mobility Management
Openness to Sustainable Mobility
Missing Parking Management
Focus on Certain Modes and Parts of the Mobility Chain
Attitudes of Companies
Lack of Courage
The Convenience of the Private Car
Childcare and Combination of Trips
Best Practice and Recommendations
Highlight the “Return of Investment”
Use a Specific “Burden of Suffering”
Internal Caretaker
Target the Right User Groups
Findings
Conclusions and Limitations
Full Text
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