Abstract
Today, because of social, technological and climate changes, incidents and disasters have an increasing impact on life and property safety. For this reason, the importance and role of emergency information to the public is becoming more important and vital. Providing real–time information by the authorities, guidelines for the population and rules of conduct increase the individual’s ability to survive. The increasingly developed information systems, designed to inform the public and raise the level of safety culture all seek to support the effectiveness of social protection capabilities. In this study, the authors attempt to analyze and evaluate the importance of emergency communication and (public) information in disaster management. They are researching new ways for communication options and methods that promote and support the survival conditions of the population in the protection phase.
Highlights
With the development of information and communication technologies, the opportunities for providing public information have widened
In Hungary, during the snow situation in March 2013 and the flood in June of the same year, the use of social media became customary in the field of emergency information
A complex information system should be created, which is dedicated to ensure the survivability of the population through training and briefings before, during and after the occurrence of a disaster. This would be the Emergency Information and Notification System, which would help the operation of the professional disaster management system, cooperating with other non–governmental voluntary organizations es- tablished for the protection of the population
Summary
With the development of information and communication technologies, the opportunities for providing public information have widened. The demand for the widest possible access to public information and publicity is playing an increasingly im- portant role. Due to the large number of users in Hungary, it is essential to consider adapting the possi- bilities and methods offered by social media in the protection mechanism in Hungary as well, especially in public emergency information. The effects of incidents involving strong psychic impact may be mitigated according to the preparedness and the presence of mind of the stakeholders; the number of life–endangering situations may be reduced. These goals can be achieved by raising public awareness and emergency communication
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