Abstract

This contribution presents the results of a four-year R&D-project undertaken by a team of six scientists, expert engineers and practitioners of car service technologies. Under the guidance of the authors they explored needs and challenges of tomorrow's (2020's) car service. Three new categories of car service needs, mainly triggered by electronic and mechatronic car components, could be identified: Spare parts driven, technology trend driven and phenomena driven new service needs. Ten challenging representatives within these categories were thoroughly analyzed and new service options and approaches as solutions for 2020 and beyond could be developed. Rounding up these in five new clusters of car service technologies of tomorrow it could be shown, that in particular Remanufacturing will both receive new opportunities and incentives, because being stimulated by new service solutions, and that Remanufacturing will also considerably contribute to sustainable car life cycles of the future. The contribution will accordingly present examples from new car components such as double clutch transmission, power steering, LED-headlights, turbo chargers, driver assistant systems, carbon fiber bodyparts, common rail injectors, electro mobility components.

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