Abstract

This symposium highlights new developments in the theory and practice of coordination. While coordination is often defined as managing the interdependence between tasks (Malone & Crowston, 1994), theorists have come to see it also as the management of interdependence between the people who perform the tasks. As a result, while still attending to the technical requirements of the work that is being coordinated - uncertainty, complexity, time constraints, interdependence, etc. - theorists are paying greater attention to the quality of communication and relationships among participants. In a sense, coordination is now seen as a sociotechnical process with fundamental implications for how organizations work. In this symposium we explore four new developments in coordination theory and practice - formal structures as replacement for managerial authority, technological disruption, temporal disruption, and the policy-making process - highlighting the implications for how organizations work.

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