New communication technologies: The impact on intra-organizational dynamics

Abstract

This study empirically investigated the impact of new communication technology (NCT) on intra-organizational dynamics. Specifically, it examined whether the introduction of NCT had any impact on organizational variables such as perceived information adequacy or abundance, perceived general organizational climate, and the nature of NCT utilization in the workplace. Managers more than non-managers reported a positive change in perceived organizational climate and information adequacy, and also reported using NCT more for task-related purposes.