Abstract

This community-based research examines the impact of the coronavirus disease of 2019 (COVID-19) pandemic on service provision to people experiencing homelessness and concurrent disorders (PEHCD) in British Columbia, Canada. Using mixed methods, 119 service providers from across BC participated in a survey, and of those, 25 participated in semi-structured interviews. Several gaps emerged in service delivery to PEHCD during the COVID-19 pandemic. Despite these challenges, service providers adapted to support their clients’ needs, which included supporting new and expanding service groups: (a) people who were experiencing homelessness for the first time due to pandemic-related job loss, (b) people who receive low incomes and are experiencing food insecurity, (c) more complex mental health needs, (d) seniors, (e) youth/students, and (f) family members fleeing violence in the home (e.g., intimate partner violence and child abuse). In the absence of Point-in-Time Counts in Canada during the COVID-19 pandemic as per physical distancing protocols, this data on new and expanding service groups highlights the critical need to embed considerations for social vulnerabilities and secondary impacts into pandemic planning and response efforts.

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