Abstract

Marketing campaigns that promote and market various consumer products are a well-known strategy for increasing sales and market awareness. This simply means the profit of a manufacturing unit would increase. "Neuromarketing" refers to the use of unconscious mechanisms to determine customer preferences for decision-making and behavior prediction. In this work, a predictive modeling method is proposed for recognizing product consumer preferences to online (E-commerce) products as “Likes” and “Dislikes”. Volunteers of various ages were exposed to a variety of consumer products, and their EEG signals and product preferences were recorded. Artificial Neural Networks and other classifiers such as Logistic Regression, Decision Tree Classifier, K-Nearest Neighbors, and Support Vector Machine were used to perform product-wise and subject-wise classification using a user-independent testing method. Though, the subject-wise classification results were relatively low with artificial neural networks (ANN) achieving 50.40 percent and k-Nearest Neighbors achieving 60.89 percent. Furthermore, the results of product-wise classification were relatively higher with 81.23 percent using Artificial Neural Networks and 80.38 percent using Support Vector Machine.

Highlights

  • E-commerce is a growing field these days

  • The main objective of this study is to investigate the various tuning of artificial neural networks and other classifiers for improving the classification rates of productwise classification and for the first time doing subject-wise classification

  • As the features are fed into the Artificial Neural Network, various classifiers such as Support Vector Machine (SVM), LDA, Logistic Regression, Random Forest, and Decision Tree are employed

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Summary

Introduction

E-commerce is a growing field these days. People want to expand their businesses, so they spend money on marketing to learn about their customers' preferences. Neuromarketing is a developing field with enormous potential for application marketing, brand management, and advertising. It emerges as a result of combining relevant concepts from the fields of neural science, psychology, human neurophysiology and even neuro chemistry. It connects consumer behaviour research with neuroscience [1]. Consumer behaviour quite often undermines the effectiveness of traditional marketing methods

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