Networking of corporate universities in knowledge management: evidence from China

Abstract

PurposeA corporate university is a knowledge management institution established within an enterprise. The purpose of this paper is to investigate the evolution of knowledge activities of corporate university and their relationship, particularly the role of networking in the knowledge management.Design/methodology/approachHaier, which had the earliest Chinese corporate university in the science and technology manufacturing industry, was employed as a case study. Data were collected by interviews and through consulting the documents of Haier’s corporate university. Grounded theory was used for data analysis.FindingsThe paper finds that corporate universities are engaged in three kinds of activities, namely, enterprise operational knowledge transfer, networking activities and scientific and technological activities. There is a dynamic circular relationship among these three kinds of activities, which form a “figure of eight” cycle model. Networking activities are the hub between enterprise operational knowledge transfer and scientific and technological activities. There is a two-way integration of enterprise operational knowledge transfer and science and technological activities via networking activities. Networking activities, thus, play a key role in the development of corporate universities into knowledge management centers. The scope of the key activities of corporate universities is dynamic and expanding. The double circulation effect among key activities in corporate universities has strengthened over time.Originality/valueBy investigating the dynamic nature of the activities of corporate universities, particularly the role of networking in knowledge management, this research enriches the study of the knowledge management of corporate universities.