Network Fault Effectiveness and Implementation at Service Industry in Indonesia

Abstract

The efficiency of network administrators have been decreased concurrently due to complexity and heterogeneous of network built in certain environment of company. Actually, large heterogeneous network has created a crisis and conflict for many organizations. Available network tools and solutions are not only expensive but also difficult to install, configure, manage and maintain. This paper discusses the implementation of network fault in the service industry to match with the expectations of stakeholders to be able to achieve the higher efficiency and to carry out proactive processes although the practical truth is often the opposite way.