Abstract

Abstract Maggi seems to be just that perfect quick—snack between meals and is so easy to make the kids sometimes make it alone. At the end of May 2015, India’s Food safety administration (FDA) ordered Nestle India to recall its popular Maggi noodles after tests showed that the product contained high levels of lead and MSG. Nestle, the makers of Maggie noodles, had to withdraw tons of product stocks from its distribution and sales outlets to basically avoid a direct clash with regulatory authorities and re—establish by immediate corrective steps and repeat lab tests to prove to the authorities that all necessary corrective steps have been taken on priority. The case talks about dent in customer confidence due to actions by the FAD officials were quite damaging, and it cost Nestle time, money, and patience for re—entry.

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