Abstract
Urban policies are increasingly localized, stressing the role of neighbourhood social contacts in generating cohesion and citizen participation. Studies on ‘everyday’ multiculturalism also emphasize the neighbourhood as a meaningful place for encounters. However, there remains a lack of understanding of how specific contexts condition encounters with difference. We compare two European neighbourhoods that provide different contexts for participation: Amsterdam and Vienna. We ask how residents experience local spaces of encounter and how this influences their experience of the neighbourhood. We find a mismatch between the aims of local policies and the experiences of residents, who also value more superficial contacts.
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