Neglected Role of User in Prominent IS Models and Framework

Abstract

modern world, organizations implement the Information System (IS) solution to achieve a range of business benefits and manage the huge amount of produced information. In spite of the importance of information system solution for organizations, the success rates of such IS implementation remain quite low. Although many investigations have been done on IS models and framework, the role of user in IS success measurement is neglected, especially in mandatory system usage. Therefore, more effective theoretical model of IS success measurement is needed for an organization's managers to get better understanding of the role of user to decrease existing failure risks. In order to clarify the aforementioned problem, this research reviewed prominent IS models, framework, and theory and compared them to each other. In this study, an exploratory phase followed to identify existing gap in IS models, framework, and theory. in IS success models and framework that have both academic and practical implications. This paper reports initial findings of related literature review by introducing an existing gap on the IS models. The remaining parts of the paper are organized in the following manner. The paper begins with summarizing the well-validated IS success models, framework, and theory and then literatures are presented. Next, existing gap was cleared by compare the IS models, framework, and theory. Finally, discussion and conclusion are presented.