Abstract

A positive and consistent sense of self is a key requirement for psychological well-being. Thirteen South African police officers and five police psychologists were interviewed to investigate the prevalence of negative social feedback received by officers and the consequences of such feedback on their sense of self. Negative social feedback and perceived lack of support from police management, courts, and government were widely prevalent and were seen to impact strongly on police officers. Officers had a largely negative view of themselves, their organisation, and the social context in which they operated. They engaged in dysfunctional and self-destructive behaviour and experienced significant discrepancies between their work and non-work selves. Opsomming Aanduidings uit die literatuur is dat navorsing aangaande bevoegdheidsevaluering gebrekkig is aan ’n teoretiese ondertoon. Ondersoek word ingestel na die kognitiewe prosesse wat plaasvind gedurende beoordeling wat aanduidend kan wees van die hoë persentasie variansie tussen evalueerders. Die beginsels van vyf verskillende kognitiewe teorieë word bespreek om moontlike verklarings te ondersoek, naamlik kognitiewe keuse-, kognitiewe evaluering-, sosiaal kognitieweteorieë, meta-kognitiewe- en die nuwe paradigma- benaderings.

Highlights

  • A positive and consistent sense of self is a key requirement for psychological well-being

  • A qualitative research methodology with non-random sampling was used in this study. As such the emphasis was on understanding and describing the specific experiences of those individuals who participated in the study, rather than on generalizing such experiences to the greater population of South African police officers

  • The results confirm the hypothesis that negative, hostile social feedback is experienced as stressful and determines the manner in which individuals view themselves; the communities in which they work; the South African Police Services; society as a whole; and their non-work lives

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Summary

Introduction

A positive and consistent sense of self is a key requirement for psychological well-being. Police officers often operate in just such work environments, characterized by high levels of stress and by interactions with the public that are often hostile in nature.

Results
Conclusion
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