Needs Analysis of English Skills for Logistics Business Among Thai University Students

Abstract

Logistics plays a vital role in driving the global economy forward. Within this profession, English serves as the primary means of communication. However, not all logistics personnel, especially those for whom English is a second language, find it easy to use. The aim of this research is to conduct a needs analysis for English skills in the logistics industry. A questionnaire was distributed to 156 Thai logistics management students and employed Google Forms together with Microsoft Excel for quantitative analysis. The findings revealed the following: 1) The four core skills (listening, speaking, reading, and writing) and vocabulary were reported extremely important, while grammar was rated as important. 2) The most frequently utilized English skill was reading, the skill most desired to improve was speaking, the skill that lacked the most was grammar, and the skill requiring the greatest development in their future were reading, listening, speaking, and writing, respectively. The implications of this study are significant for the development of English for Specific Purposes (ESP) courses.