Abstract

This chapter reports a needs analysis conducted to develop an elementary Chinese course for healthcare professionals. Given that Chinese immigrants became the largest group of new arrivals to the USA in 2013, the communication needs of the Chinese-speaking Limited English Proficiency (LEP) population in various healthcare settings have increased accordingly. A Chinese course for English-speaking healthcare professionals designed to foster their ability to deliver effective healthcare service and raise their intercultural awareness in regard to the target population is, therefore, called for. The study provides a detailed description of the needs analysis for the proposed course. Multiple sources and methods were used during the data-gathering process, which was followed by an analysis to identify the themes and objectives of the course. Ways in which the results can inform the syllabus design and pedagogical development are discussed, and future research directions relating to supporting healthcare professionals’ use of Chinese to communicate effectively with their Chinese-speaking LEP patients are suggested.

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