Abstract

In the domestic coffee market, the amount of import and consumption has increased even during the COVID-19 pandemic. In order to cope with the size of the coffee market and the diversity in terms of consumption, the country has developed a coffee National Competency Standards(NCS) that standardizes job competency required in industrial sites. The purpose of this study is to empirically investigate how the NCS coffee education program affects education satisfaction and transfer of training, and whether the effect of education satisfaction on transfer of training is significant. The results of the empirical analysis are as follows. First, among the components of the NCS coffee education program, education method, education contents, education instructors had a positive effect on education satisfaction, but the education environment had no significant effect on education satisfaction. Second, among the components of the NCS coffee education program, only the education contents and the education instructor had a positive effect on the transfer of training. Third, education satisfaction was found to have a positive effect on the transfer of training. Finally, this study intends to present a plan to improve NCS coffee education satisfaction and transfer of training in terms of education programs.

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