Navigating the Digital World - the Impact on the New World of Work, A Multigen Perspective

Abstract

Digital technology impacts the 21st century, and it shapes our lifestyle, the way we think and the way we act. This paper presents aspects of the digital transformation of the workplace and how this process requires the creation and development of new skills and competencies for employees today but especially in the future. In this new context, an essential role is played by education, by educational systems that need to adapt to new requirements, precisely so that educators have the skills needed to be more productive. From this perspective, in the paper, the authors present a teaching and learning method called the TADEO method, which encourages learning the skills needed for Education 4.0. This method is based on a technology support software tool to help teachers build their teaching plan, teaching duration, teaching materials, and assessment method. Hybrid work is an opportunity that brings new challenges: the work environment is changing rapidly, and automation is replacing human tasks in order for organizations to thrive. Recruitment has become complicated with the digital transformation, and new challenges are emerging for employers as they need people with the skills needed to cope with a changing work environment. The study was conducted on a sample of respondents from a multinational service company based in western Romania, where the accounting department employees were interviewed to see what they think about artificial intelligence, the implications of robots, and the future at work. This research is based on four objectives that have been achieved and three hypotheses that have been tested. The study results showed that about half (43.7%) of the employees who answered this questionnaire worked in the office. Only 28.2% consider themselves very satisfied with the job, and 37.9% see themselves working at the same company for 10 years.