Abstract

Various scholars have endorsed contemporary visitor management strategies broadly categorized as hard or soft approaches. The hard strategies like area closure, penalties, patrols, or limiting access have been deemed punitive and restrictive to visitors seeking escape into natural environments. On the other hand, nature interpretation (NI) and general conservation information, christened as soft strategy, are pushed as complementary or alternative non-obstructive visitor management tactics. However, these arguments notwithstanding, questions linger about the choice of appropriate NI strategies, their application, and their effectiveness. This study sought to establish which NI and visitor information approaches can be used be to manage visitors by target group effectively at the Masai Mara National Reserve, Kenya. Data was collected by surveying n = 570 respondents that constituted visitors (n = 413) and tour guides (n = 157) participating in wildlife tourism at MMNR over six months. Descriptive and inferential statistics were employed to present and analyze data with spearman’s correlation used for testing the relationships to answer the research question. Study results established mixed results with different NI attributes comprising a few weak, some very weak, and the majority no correlations with the respondents’ demographics. The month of the visit and type of vehicle used had very weak negative correlations with attributes of NI, generally implying inverse relationships. Nationality and gender had the least correlations, while the month of visit and the purpose of the visit had the highest number of correlations with, the latter having slightly stronger correlations. Display boards and orientation signage had the highest number of very weak and weak correlations with nearly all the respondents’ demographics except nationality and gender. Visitor codes/do’s and don’ts followed with tour guiding with no correlations with almost all the demographics. The study recommends continuous improvement of all NI approaches at the MMNR, with urgency being given to display boards and orientation signage followed by visitor codes and tour guiding, as evidenced from findings. The study further recommends research on contemporary trends in NI and conservation education and information dissemination.

Highlights

  • Nature interpretation (NI) is an educational activity that examines and attractively reveals an area’s physical, biological, and cultural attributes and interrelationships using tangible objects and first-hand experience to create satisfaction, responsible actions, awareness, and commitment to the interpreted values and areas

  • Tour guiding was followed in a distant second by display boards and orientation signage, with 43.3% of the respondents noting this approach’s existence

  • With 36.8% of respondents noticing them within Maasai Mara National Reserve (MMNR)

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Summary

Introduction

Nature interpretation (NI) is an educational activity that examines and attractively reveals an area’s physical, biological, and cultural attributes and interrelationships using tangible objects and first-hand experience to create satisfaction, responsible actions, awareness, and commitment to the interpreted values and areas. In the past and contemporaries, nature interpretation has become one of the essential foundations in visitor management as destination managers and planners endeavour to balance between sustainable conservation of tourism resources and visitor satisfaction [1–4]. NI, synonymous with environmental education, has been used as a visitor management strategy for areas that attract or have the potential to attract visitation to solicit public support towards conservation initiatives. Some of the approaches implemented include interpreters or tour guides, visitor education centers, display boards, directional signage, visitor codes, guidebooks, brochures, and other print media broadly classified as personal and non-personal strategies in NI [4–6]. NI’s personal forms like tour guiding require a person to deliver the NI whenever and wherever required. It is labour intensive and requires skilled personnel for effectiveness

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