Natural Language Processing (NLP) for Sentiment Analysis in Social Media

Abstract

Listen

Translate article

Purpose: This study sought to analyze Natural Language Processing (NLP) for sentiment analysis in social media. Methodology: The study adopted a desktop research methodology. Desk research refers to secondary data or that which can be collected without fieldwork. Desk research is basically involved in collecting data from existing resources hence it is often considered a low cost technique as compared to field research, as the main cost is involved in executive’s time, telephone charges and directories. Thus, the study relied on already published studies, reports and statistics. This secondary data was easily accessed through the online journals and library. Findings: The findings reveal that there exists a contextual and methodological gap relating to Natural Language Processing (NLP) for sentiment analysis in social media. Preliminary empirical review revealed that advanced computational techniques significantly advanced the understanding of sentiments across diverse social media platforms. Methodologies such as machine learning algorithms and deep learning models like CNNs and RNNs demonstrated robust capabilities in categorizing sentiments accurately and capturing contextual nuances such as sarcasm and slang. The research highlighted the interdisciplinary nature of NLP applications, integrating linguistics with computer science and social sciences to develop effective frameworks for analyzing large-scale social media data. These findings contributed to enhancing decision-making in marketing, politics, and public opinion research, pointing towards future directions in hybrid NLP models for improved sentiment analysis across different languages and cultural contexts. Unique Contribution to Theory, Practice and Policy: The Social Constructionism, Cognitive Linguistics and Discourse Analysis Theory may be used to anchor future studies on Natural Language Processing (NLP). The recommendations aimed to advance theoretical foundations by exploring deep learning models and nuanced sentiment lexicons. Practical applications were enhanced through the development of scalable NLP tools for real-time data processing and integration into social media platforms. Policy implications focused on establishing ethical guidelines for data privacy and bias mitigation in sentiment analysis algorithms. Cross-disciplinary collaboration fostered innovation by integrating insights from computer science, linguistics, psychology, and social sciences. Education initiatives and international collaborations were prioritized to build capacity and standardize methodologies globally, ensuring advancements in both research and practical deployment of sentiment analysis technologies.