Abstract
AbstractA process of in‐depth targeted interviews and analysis goes where a traditional 360° assessment cannot, revealing cultural, political, and other subtle organizational and performance factors that can make or break an executive. Rich, real‐time contextual feedback helps leaders and their coaches to focus on those areas most critical to performance in a particular role and organization. The author describes the process and instrument and illustrates its use and value through two case studies. He also examines the benefits of pairing the process with the concepts of social economics and social theater and with a number of other coaching tools. © 2010 Wiley Periodicals, Inc.
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