Abstract
Seeking to improve the working conditions in the reception of the emergency department, a hospital team has implemented a protocol aiming to promote and encourage the practice of napping for all medical and paramedical staff. Under less stress, even if successive 24- or 12-hour on-call shifts remain difficult, the professionals perceive a benefit in terms of quality of working life. This helps them make lucid decisions and perform procedures with dexterity, at any time of the day or night.
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