Аnalysis of the psychosocial climate in the pharmacy workforce and prospects for its improvement

Abstract

Aim. To analyze the state of the psychosocial climate in the workforce of a pharmacy institution and develop ways to improve it.
 Materials and methods. The methods used by the authors to measure the psychosocial climate in the pharmacy workforce include questionnaires, the method for determining value-orientational unity, the method of O. S. Mikhalyuk and A. Yu. Shalyto, the psychometric test of C. E. Seashore, the method for studying the job attractiveness, the method for studying the level of satisfaction of pharmacy employees with working conditions, the method “The schematic map of the psychological and pedagogical characteristics of the group”. In the expert survey 697 respondents took part. The study was conducted between March 2021 and January 2022.
 Results. Using the method of O. S. Mikhalyuk and A. Yu. Shalyto it was determined that 45.01 % of the respondents surveyed liked working in a pharmacy; 41.86 % of respondents expressed no desire to change their place of work. A negative psychosocial climate was observed in 11.38 % of the pharmacy institutions studied; 51.6 % of labor groups were characterized by a low level of organization.
 Conclusions. Using valid methods the psychosocial climate state in the workforce of the pharmacies under research, the needs of employees in material and social security, mutual relations in the team, communication and the level of group cohesion have been studied. Directions for improving the psychosocial climate in the pharmacy workforce have been proposed, namely: strict compliance with the rules of conduct adopted in the pharmacy institution; involvement of organizational psychologists; team cohesion based on joint projects, informal events; conducting social and psychological trainings; development of the corporate culture; the optimal placement of the personnel, etc.