実務実習事前学習における対話型シミュレーターを活用した体系的コミュニケーション演習の構築

Abstract

We have developed a systematic communication training program for preclinical training using a dialog simulator,as a new teaching approach for pharmacy students.The communication training consisted of 3 processes for the clinical case scenarios that were devised (e.g.anamnesis at pharmacy,instructing patients in compliance,prescription questions,instruction in self-injection).In the first,students checked interview items using a dialog simulator as the introductory phase of the training (process 1).In the second,students used this to prepare role-plays consisting of interviews with simulated patients (SP) in small groups (process 2).Students took turns at being the patient,pharmacist and observer in small groups and then students received feedback from SPs on their performance as pharmacists in the role-plays (process 3).Faculty participated in the communication training with regard to its scheduling and in the role-playing as patients.Afterwards,we conducted a questionnaire survey of the students’impressions of such training using a dialog simulator and subjected the results to CS analysis in order to evaluate the areas for improvement in the communication-training program.Students’evaluations with regard to the effectiveness of self-learning were both significant and interesting.While there was a little dissatisfaction with the speech recognition function of the simulator and it was considered to require the most improvement (rating of 18.78),our findings indicate that our original program using such a device in systematic communication training is useful in helping students to acquire communication skills.