Abstract
Special issues of the requirements management process are discussed
 based on subject area specialties: from the most formalized (e.g., IT projects),
 to the least formalized areas (e.g., design projects). As is shown, the
 whole spectrum of apps, related to this subject, can be considered from an
 integrated perspective � that is, establishment of effective communication
 channel between Customer and Business Analyst (Designer). The features
 of communications related to the above-mentioned subject areas are considered
 as well as problems of creating such communication channels.
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