Abstract
The sustainability of human existence is in dire danger and this threat applies to our environment, societies, and economies. Smartization of cities and societies has the potential to unite individuals and nations towards sustainability as it requires engaging with our environments, analyzing them, and making sustainable decisions regulated by triple bottom line (TBL). Poor healthcare systems affect individuals, societies, the planet, and economies. This paper proposes a data-driven artificial intelligence (AI) based approach called Musawah to automatically discover healthcare services that can be developed or co-created by various stakeholders using social media analysis. The case study focuses on cancer disease in Saudi Arabia using Twitter data in the Arabic language. Specifically, we discover 17 services using machine learning from Twitter data using the Latent Dirichlet Allocation algorithm (LDA) and group them into five macro-services, namely, Prevention, Treatment, Psychological Support, Socioeconomic Sustainability, and Information Availability. Subsequently, we show the possibility of finding additional services by employing a topical search over the dataset and have discovered 42 additional services. We developed a software tool from scratch for this work that implements a complete machine learning pipeline using a dataset containing over 1.35 million tweets we curated during September–November 2021. Open service and value healthcare systems based on freely available information can revolutionize healthcare in manners similar to the open-source revolution by using information made available by the public, the government, third and fourth sectors, or others, allowing new forms of preventions, cures, treatments, and support structures.
Highlights
The sustainability of human existence—our existence—is in dire danger and this threat applies to our environment, societies, and economies
The case study focuses on cancer disease in Saudi Arabia using Twitter data analytics in the Arabic language; the proposed approach broadly can be used for any disease or purpose and in any language
Open service and value healthcare systems based on freely available information can revolutionize healthcare in manners similar to the open-source revolution by using information made available by the public, the government, third and fourth sectors, or others, allowing new forms of preventions, cures, treatments, and support structures
Summary
The sustainability of human existence—our existence—is in dire danger and this threat applies to our environment, societies, and economies. The threats to the environment are evident in the deteriorating planet’s conditions. The threats to our societies are apparent in the deteriorating physical and psychological health of individuals and groups; increasing frequency and magnitudes of conflicts, riots, and wars, the rise of materialism, and the deteriorating love, harmony, and sincerity between people. The risks to our economies are manifested in the changing foci from the net benefits that the wealth brings to society, to mere numbers counting products, earnings, spending, sales, exports, and GDPs. Nationalisms, racisms, gender, and other wars are on the rise and seen as important in the name of equality, freedom, and missions, and little thought is given that any group is comprised of 4.0/).
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