Abstract

Introduction: The Ministry of Health with the aim of improving the service provided by the Unified Health System has been creating work tools to identify which points need to receive more attention to be optimized.
 Objective: Description of the role of municipal management, infrastructure assessment and perception of users of primary care.
 Method: Cross-sectional and descriptive study, conducted with Basic Units of Piauí municipality in 2015. The data were represented by tables.
 Results: 90% of the units reported receiving support for the planning and organization of the work process. Only 14, 81% of the units have equipment and supplies for proper operation. Users recommend the service in 92,62% of the cases.
 Conclusion: despite the precarious structure of the basic units of the county, the population still recognizes them as the best care.

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