Multiple Dimensions of Organizational Justice and Work-Related Outcomes among Health-Care Professionals

Urmila Rani Srivastava

doi:10.4236/ajibm.2015.511067

Abstract

The notion of the fairness or justice has become an increasingly important construct in behaviour and management over the last two decades because of its serious personal and organizational consequences. Despite considerable research on job satisfaction and organizational commitment of employees, various types and forms of employees’ justice perceptions have not been adequately examined. Studies of organizational justice in the area of health-care professionals are especially limited in the Indian setting. Because of higher expectations and demands on Indian hospitals, the issues of organizational justice and its associated work-related outcomes are quite relevant to employees working in them. With this background, the purpose of present study is to examine and compare the influence of different dimensions of organizational justice (of distributive, procedural, interpersonal (or relational), and informational justice) on work-related outcomes of job satisfaction and organizational commitment with special reference of healthcare professionals. Participants of the present study consisted of 100 health-care professional working in a government hospitals located in Varanasi (U.P., India). They were classified into three ranks: Doctors (N = 36), Nurses (N = 44), and Technicians and Hospital Administrative Staff (N = 20) and were mainly recruited from four major clinical departments—cardiology, gastroenterology, obstetrics & gynecology, and ENT. The statistical analyses of data included the descriptive statistics, coefficient of correlation and hierarchical regression analysis. The results of regression analysis revealed that among the four dimensions of justice, only procedural justice and relational justice significantly positively predicted job satisfaction of employees. Distributive and informational justice did not predict job satisfaction. Findings further indicated that informational justice was the only dimension that had significantly and positively predicted organizational commitment. Despite the significant zero-order correlations, distributive, procedural, interpersonal or relational justice did not predict organizational commitment. Implications of the study and avenues for future research were discussed.

Highlights

The notion of the fairness or justice has become an increasingly important construct in behaviour and management over the last two decades because of its serious personal and organizational consequences [1]-[7]
We aim to examine how organizational justice perceptions of employees have an influence on their job satisfaction and organizational commitment with special reference to applied research on health-care professionals
We did not find much regarding the demographic predictions of job satisfaction and organizational commitment

Summary

Introduction

The notion of the fairness or justice has become an increasingly important construct in behaviour and management over the last two decades because of its serious personal and organizational consequences [1]-[7]. Stimulated by studies conducted by Adams [8], organizational researchers have devoted considerable attention to the workplace fairness, as it is recognized as one of the major determinants of organizational effectiveness [4] [9]. The concepts of fairness or justice are very appropriate in the organizational environment as many procedures are implemented and many decisions are made regarding the distribution of outcomes [4]. Studies of organizational justice have illustrated that perceived fairness of rewards, organizational procedures and interpersonal treatment are related to individual attitudes and behaviours [10]. Perceptions of fairness are illustrative of the fact that organizational authorities are [11] [12]. Perceptions of fair treatments indicate devotion to moral and ethical standards of the organization on the part of higher authorities

Objectives

Results

Conclusion