Abstract

In this paper we examine how participants’ multimodal conduct maps onto one of the basic organizational principles of social interaction: preference organization – and how it does so in a similar manner across five different languages (Czech, French, Hebrew, Mandarin, and Romanian). Based on interactional data from these languages, we identify a recurrent multimodal practice that respondents deploy in turn-initial position in dispreferred responses to various first actions, such as information requests, assessments, proposals, and informing. The practice involves the verbal delivery of a turn-initial expression corresponding to English ‘I don’t know’ and its variants (‘dunno’) coupled with gaze aversion from the prior speaker. We show that through this ‘multimodal assembly’ respondents preface a dispreferred response within various sequence types, and we demonstrate the cross-linguistic robustness of this practice: Through the focal multimodal assembly, respondents retrospectively mark the prior action as problematic and prospectively alert co-participants to incipient resistance to the constraints set out or to the stance conveyed by that action. By evidencing how grammar and body interface in related ways across a diverse set of languages, the findings open a window onto cross-linguistic, cross-modal, and cross-cultural consistencies in human interactional conduct.

Highlights

  • Participants in face-to-face social interaction deploy multiple resources for building actions in mutually accountable ways

  • Based on quantitative and qualitative analysis of conversations recorded in a soundproof room, and using eye-tracking methodology, Kendrick and Holler (2017) found that preferred responses, tend to be produced with gaze toward the recipient (61%), while dispreferred responses are most frequently produced with gaze averted from the recipient (82%); in the latter case recipients’ gaze aversion tends to start after the first possible completion point of the question

  • In this paper we examined how an assembly of verbal and embodied conduct is related to one of the basic organizational principles of social interaction: preference organization

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Summary

INTRODUCTION

Participants in face-to-face social interaction deploy multiple resources for building actions in mutually accountable ways. We analyze how speakers of these languages employ equivalents of the construction ‘I don’t know’ in combination with precise bodily conduct, namely gaze averted from the recipient, in a precise sequential environment, namely turn-initial position in responsive actions We document that this multimodal assembly serves as a preface to dispreferred responses, such as refusing a proposal or not answering an information request. We end with discussing our findings and drawing conclusions regarding the interactional logic of the practice as well as how grammar and body interface across languages (see section “Discussion and conclusion”)

BACKGROUND
DISCUSSION AND CONCLUSION
Findings
DATA AVAILABILITY STATEMENT
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