Multimedia Technology Used to Supplement Patient Consent for Mohs Micrographic Surgery.

Abstract

The patient consent process traditionally relies on conversations between the physician and the patient and rarely utilizes supplemental multimedia aids. To determine whether the addition of an educational video on Mohs micrographic surgery (MMS) can improve patient satisfaction with the consent process. This prospective observational quality improvement study compared the outcomes of traditional patient consent alone versus standard consent plus an educational video among patients undergoing their first MMS for a primary skin cancer. End points were patient satisfaction and preferences measured by postprocedure questionnaires. The addition of a supplemental video to the consent process did not affect overall patient satisfaction, which was very high in both video and control groups. However, specific components of patient satisfaction were improved such as patient perception of the opportunity to ask questions and understand the procedure. Multimedia aids can be effective tools in the patient consent process.