MultiMapping and urban FM

Abstract

Purpose: The paper discusses a more active role of Facility Management (FM) to participate in the development of urban area with aim to build competitive and healthy surroundings with a high quality for residence, business and spare time. FM, as a supporting service in operational phase of built environment (building, complexes or areas), can pursue development from the first start of the use phase until its end. An active role is seen as co-creating the place together with estate owners or users in many perspectives, such as creating better environment (exp. sustainable oriented, against gentrification) or better services (exp. assistance/services for elderly people, financial models for supporting better living conditions, inter-generation models). Design: MultiMap model is used for measuring building performance (technical, environmental, structural etc.) and with new strategy to use it for urban areas, it is more focused in urban value capture model, modifying forms of management and toward and new services for FM, oriented to a social responsibility. Developing and combining new modules for multiMap will produce criteria of which objects/cities/districts can be mapped and measured already from planning phase and follow the project until the end of the operation phase. This may contribute to maintain a desirable urban area throughout its lifecycle.Findings: MultiMap model is generic and therefor found adaptable for more than buildings. Urban context is group of campuses and campuses is group of buildings. The complexity is about organizing FM services into Urban FM due to different stakeholders and huge amount of data to be handled. Research limitations/implications: The presented research is developed for public as well as private sector, as the basic scientific principles are general and relevant for other sectors.Bjorberg et al (2018): MultiMapping and Urban FM28Practical implications: The research covers a need that is becoming more important as the focus on Well-being issues in high dense urban areas are increasing.Originality/ value of paper: This paper can contribute to develop Urban FM as an increased area for FM organizations.