Abstract
Improving employee performance is one of the main levers for companies to achieve their goals. The detachment of work from place is a growing trend, affecting the performance levels of both employees and employers. The purpose of this research was to assess job satisfaction in telework conditions, based on areas considered decisive and evaluated by specific items. To this end, an opinion questionnaire was created, the information was processed with correlation analysis and regression analysis. This study showed that job satisfaction in telework is associated with higher skills, autonomy, and a favorable organizational climate, but also with a higher level of emotional exhaustion generated by constant access to work, as well as the lack of relationships and mentoring. We found a statistically significant positive link between competencies, autonomy, organizational climate, and job satisfaction. Significant differences were observed in the perception of job satisfaction with respect to the gender dimension, as well as between employees of various age categories.
Highlights
Society is undergoing a period of major changes imposed by the need to increase syntropia in all its systems and subsystems and to correct the synergy of errors in decisionmaking processes that have profoundly affected the state of the whole
No statistically significant link was found between emotional exhaustion and job satisfaction
Increasing the inclusion of women in work by expanding telework leads to improving their skills, ensuring work-specific self-efficacy, strengthening the belief that they have adequate skills to accomplish their daily jobs, all this leading to a higher degree of job satisfaction
Summary
Society is undergoing a period of major changes imposed by the need to increase syntropia in all its systems and subsystems and to correct the synergy of errors in decisionmaking processes that have profoundly affected the state of the whole. The accelerated development of the digital economy has opened new approaches to productive processes from higher levels, introducing technologies with possibilities for improvement and progress and creating the conditions for a major restructuring of the entire socioeconomic ensemble. Uploading a huge volume of information on large platforms ensures free access to it and ensures the improvement and cognitive development of any individual. This technology contributes to the expansion of globalization and the functioning of multinational companies with a common decision-making core for many subdivisions with widely dispersed geographic locations. The pandemic generated by the SARS-CoV-2 virus required many employers from public and private systems to resort to telework as a viable possibility for employees to continue working in compliance with the restrictions adopted and as a safety measure
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