Abstract
The article deals with tourism and hospitality managers’ professional training in Canada. The authors analyse the scientific and pedagogical literature which highlights different aspects of the problem of multicultural component in the system of professional training of tourism and hospitality managers. The research methodology comprises theoretical and applied methods (bibliographical method, analysis and systematisation, content analysis, statistical analysis, synthesis and comparative analysis, mathematical method). The development of tourism and hospitality managers’ professional training is outlined and the emergence of the need for its multicultural component formation is specified. The analysis of tourism occupational standards made it possible to distinguish the knowledge, skills and professional values of tourism and hospitality managers. The formation of the multicultural component, the content, objectives, and priorities of multicultural training are based on three main principles of multicultural education: accessibility, equal opportunities, diversity. The article describes the theoretical and applied elements of multicultural component formation as well as basic forms of organisation: the development of special courses, including additional content elements in curricula and academic programmes, the use of innovative forms and methods of training. The proposals for possible ways to adapt Canadian tourism and hospitality managers’ professional training experience in Ukraine are developed.
Highlights
Nowadays the growing expansion of tourism is a global tendency caused by the intensification of the range of cultural and spiritual needs, globalisation and advancement of the economic system, political, cultural and communication binds, as well as the development of communication means
According to the international sociological research ―Tourism Industry Association of Canada and Vise Canada‖ (2012), there were more than 603,000 jobs in more than 157,000 occupations in Canadian tourism industry in 2012, and the flow of foreign tourists has increased by 4.2% providing 17% income from export services
While analysing the content of professional tourism and hospitality training in Canadian universities we determined its main principles, which have strategic, pragmatic and operational value: the principle of consistency and continuity of academic process, flexibility and variability of educational programmes, interdisciplinarity, theoretically based experiential learning, and professionally oriented learning of tourism and hospitality managers according to demands of the labour market
Summary
Nowadays the growing expansion of tourism is a global tendency caused by the intensification of the range of cultural and spiritual needs, globalisation and advancement of the economic system, political, cultural and communication binds, as well as the development of communication means. In many developing countries, including Ukraine, a whole complex of challenges arises, resulting from drawbacks in organisation, planning and governance of tourism and hospitality industry, its spontaneous development, the growth of luxury and international tourism and simultaneous reduction of mass, social, and national tourism, inadequate training of personnel and lack of scientific forecasting of sustainable tourism and hospitality industry development These challenges reflect the growing needs of the population in tourism services on the one hand and insufficient level of satisfying them with the existing means of tourism and hospitality industry on the other. According to the international sociological research ―Tourism Industry Association of Canada and Vise Canada‖ (2012), there were more than 603,000 jobs in more than 157,000 occupations in Canadian tourism industry in 2012, and the flow of foreign tourists has increased by 4.2% providing 17% income from export services This country has profound experience in introducing multicultural component into tourism professional training. In view of the important role and value of multiculturalism, its role and value in the system of professional THM training needs to be adequately studied
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