Multi-Criteria Decision Making Model For Hotel Selection Problem Under Complex Dual Hesitant Fuzzy Information

Abstract

ABSTRACT The notion of the “complex dual hesitant fuzzy set (CDHFS)” is the combination of the “dual hesitant fuzzy set (DHFS)” and the “complex fuzzy set (CFS).” It is characterized by two degrees, namely the membership and nonmembership, in the form of a finite subset on a unit disc in the complex plane. CDHFS is useful for dealing with real-world problems involving uncertain or hard-to-predict information. Also, to approximate smoothly, the Einstein operators are well-known aggregation operators, while prioritized operators are effective tools for prioritization among criteria. Therefore, the goal of this study is to develop some prioritized aggregation operators under the CDHFS environment; namely the complex dual hesitant fuzzy prioritized averaging (CDHFPA) operator, the complex dual hesitant fuzzy prioritized geometric (CDHFPG) operator, the complex dual hesitant fuzzy Einstein prioritized averaging (CDHFEPA) operator, and complex dual hesitant fuzzy Einstein prioritized geometric (CDHFEPG) operator. Some properties of the proposed operators are investigated in detail. In addition, a multi-criteria decision-making (MCDM) method based on the proposed operators with the complex dual hesitant fuzzy setting is developed. Moreover, a numerical example is given for the application and effectiveness of the developed MCDM approach. A comparison study is also done with existing methods to show that the proposed MCDM method is better and more reliable. The study finds that if the expert’s preference is used to choose the right aggregation operators, the decision maker will have access to a wide range of compromise solutions.