Abstract
This paper develops a multicriteria analysis method for effectively making the selection decision on information systems (IS) projects for project management in organizations from a sustainability perspective. The triple bottom line principle of sustainability in organizations is carefully considered in formulating the IS project selection process as a multicriteria analysis problem. The subjectiveness of the decision-making process is modelled by linguistic variables approximated by fuzzy numbers. The positive and the negative ideal solution concepts are used to calculate the overall sustainability performance of individual IS projects in a comprehensive manner. A decision support system framework is then constructed with the use of the developed method for facilitating the IS project selection process. Such a system can provide organizations with an effective mechanism for comprehensively evaluating available IS projects from a sustainability perspective. An example is presented for demonstrating the flexibility and effectiveness of the proposed method in solving the IS project selection problem.
Highlights
Sustainability is concerned about meeting the needs of the present generation without compromising the ability of future generations to meet their own needs [1,2,3]
The above studies demonstrate that the development of multicriteria decision-making methods for evaluating the sustainability performance of information systems (IS) projects is of great significance
This paper has presented a multicriteria analysis method for effectively evaluating the sustainability performance of IS projects under uncertainty in an organization
Summary
Sustainability is concerned about meeting the needs of the present generation without compromising the ability of future generations to meet their own needs [1,2,3]. The above studies demonstrate that the development of multicriteria decision-making methods for evaluating the sustainability performance of IS projects is of great significance These studies, are not entirely satisfactory for addressing the subjectiveness and imprecision inherent in the evaluation process of IS projects. An example is presented for demonstrating the applicability of the developed method for solving the IS project evaluation and selection problem from the perspective of organizational sustainability. A multicriteria decision-making method is developed for effectively solving such a problem, followed by the description of a decision support system framework for evaluating and selecting IS projects in organizations. An example is presented for demonstrating the effectiveness of the approach in solving the IS project evaluation and selection problem from the perspective of sustainability
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