Abstract

In cloud computing, service providers rent heterogeneous servers from cloud providers, i.e., Infrastructure as a Service (IaaS), to meet requests of consumers. The heterogeneity of servers and impatience of consumers pose great challenges to service providers for profit maximization. In this article, we transform this problem into a multi-queue model where the optimal expected response time of each queue is theoretically analyzed. A multi-queue request scheduling algorithm framework is proposed to maximize the total profit of service providers, which consists of three components: request stream splitting, requests allocation, and server assignment. A request stream splitting algorithm is designed to split the arriving requests to minimize the response time in the multi-queue system. An allocation algorithm, which adopts a one-step improvement strategy, is developed to further optimize the response time of the requests. Furthermore, an algorithm is developed to determine the appropriate number of required servers of each queue. After statistically calibrating parameters and algorithm components over a comprehensive set of random instances, the proposed algorithms are compared with the state-of-the-art over both simulated and real-world instances. The results indicate that the proposed multi-queue request scheduling algorithm outperforms the other algorithms with acceptable computational time.

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