Abstract

This paper presents a new approach for selecting suppliers of products or services, specifically with respect to complex decisions that require evaluating different business characteristics to ensure their suitability and to meet the conditions defined in the recruitment process. To address this type of problem, this study presents the multi-person multi-criteria induced ordered weighted average distance (MP-MC-IOWAD) operator, which is an extension of the OWA operators that includes the notion of distances to multiple criteria and expert valuations. Thus, this work introduces new distance measures that can aggregate the information with probabilistic information and consider the attitudinal character of the decision maker. Further extensions are developed using probabilities to form the induced probabilistic ordered weighted average distance (IPOWAD) operator. An example in the management of insurance policies is presented, where the selection of insurance companies is very complex and requires the consideration of subjective criteria by experts in decision making.

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